We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.
Verification
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
Processing
It normally takes 3-7 business days for us to process your order. Please note that this does not include holidays and weekends.
Shipping
SHIPPING TO UK
YOURCURVY team ensures your order is being processed as quickly as possible. Customers will receive orders via Royal Mail or any of our UK courier partners. See below for expected delivery times. Please also be aware that next day delivery is NOT currently available for UK customers.
Delivery Option
UK Deliveries
up to 2kg @ £3.95
2kg to 10kg @ £7.95
UK Standard Delivery 5-7 Working Days
International Delivery
up to 1kg @ £7.95
1 to 2kg @ £12.95
2kg to 25kg @ £22.50
International Standard Delivery, 10 - 15 Working Days
* Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.
We use Royal Mail for all UK Mainland standard deliveries and a signature is normally required.
If you are not in for delivery and you have not specified a safe place to leave your parcel, then the courier will either use their own discretion to leave a parcel in a location they deem secure or will attempt delivery up to a further three times.
Royal Mail can deliver between 8:00am and 03:00pm. Bank Holidays (UK) Please allow an extra 2 working days for delivery to any destination.
Highlands, Islands & Northern Ireland
Items will be delivered in 5-7 working days
BFPO
Items will be delivered in 7-10 working days
Help and Contact
Call us: +44(0) 20 8807 8858